Terms of service

Terms of Service Welcome to SmileLine AI, a premier virtual AI receptionist service committed to providing exceptional support and seamless integration for your healthcare practice. By accessing and using the SmileLine AI services, you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read these Terms carefully. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms By using our website and services, you confirm that you accept these Terms and agree to abide by them. SmileLine AI reserves the right to update these Terms at any time without prior notice. It is your responsibility to review them regularly.

2. HIPAA Compliance SmileLine AI is dedicated to maintaining the confidentiality and security of sensitive patient information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We implement rigorous data protection measures and continuously adapt our practices to ensure compliance with all applicable regulatory standards.

3. Service Provision SmileLine AI provides a state-of-the-art virtual receptionist service designed to enhance patient interaction and optimize workflow for healthcare providers. Our services are available to customers located within the United States only and are intended for professional use in a clinical setting.

4. User Obligations Users of SmileLine AI must ensure that their use of our services does not violate any local or federal laws, including patient privacy regulations as set forth by HIPAA. Users are also responsible for maintaining the accuracy of the information provided both during registration and throughout each interaction with SmileLine AI.

5. Termination or Suspension of Services We reserve the right to suspend or terminate access to our services at any time should we suspect any breach of these Terms or misuse of our platform. Such actions may be taken without prior notice if deemed necessary for safeguarding patient data integrity. 

6. Limitation of Liability To the fullest extent allowed by applicable law, SmileLine AI shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of the use or inability to use our services. 

7. Contact Us For questions or concerns regarding these Terms or other inquiries about SmileLine AI services, please contact us through our website contact form. We are committed to providing prompt support and ensuring customer satisfaction in every interaction.