Privacy policy

Privacy Policy for SmileLine AI

Welcome to the Privacy Policy of SmileLine AI, a HIPAA-compliant virtual receptionist service dedicated to maintaining the privacy and confidentiality of our clients' information. Based in New York, we understand the importance of protecting your personal data, especially in the healthcare sector, and are committed to complying with all applicable legal requirements.

 Information Collection and Use At SmileLine AI, we collect information necessary to provide our virtual receptionist services effectively. This includes, but is not limited to, names, contact numbers, addresses, appointment details, and insurance information. We collect and use this data primarily to facilitate seamless communication between patients and healthcare providers while ensuring strict adherence to HIPAA regulations.

Data Protection Measures We have implemented robust security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. Our systems are encrypted, and access is restricted to authorized personnel only. Regular audits are conducted to ensure compliance with both state and federal privacy laws, including HIPAA standards for secure handling of patient information.

Third-Party Sharing SmileLine AI may share personal data with third-party service providers strictly as necessary to deliver our services and improve our offerings. These parties are thoroughly vetted to ensure they also comply with relevant privacy standards. Under no circumstances do we sell or lease your personal information to any third party without your explicit consent.

Your Rights As a user of our services, you have certain rights concerning your data. You can request access to your personal information or instruct us to correct any inaccuracies in our records. You also have the right to request deletion of your data unless legally obligated otherwise. For such inquiries or requests, please contact us directly. Your trust is essential to us at SmileLine AI.

We are dedicated not only to providing exceptional virtual receptionist services but also ensuring your peace of mind by safeguarding your privacy at every step.